People are often hesitant to make a complaint; why do you think this is?
As 56% of the bully are bosses, people might afraid to lose jobs if they make a complaint. Also, there are no direct laws about bullying, people would not treated seriously if they make complaints.
Is it possible for people who file complaints to be victimized beyond the original incident? How could this happen? What are some ways organizations and individual managers can help people feel more comfortable to make a claim?
most likely.
If bully was aware that they have been complained by the victim and there are no follow up according to the complaint. they would likely to take revenge or bully the victim even more.
What can managers do to create a culture where people feel safe to stand up for their rights to equal treatment and being treated with respect and dignity?
managers can make policies on workplace bullying and take zero tolerant on it. They can make posters and stick on the obvious position in workplace to encourage people to make a complaint if they were getting bullied. The poster should encourage people to respect each other no matter what race, gender and personality they are.
Once the manager received complaints. the investigation should conduct as soon as possible. the later it start, the more harm the victim was received.
Manager should not bully others using their workplace power, they should not leading people bully against other.
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